Cancellation and Refund Policy

Effective Date: 1st june 2025

Order Cancellation

• You may cancel your order within 6 hours of placing it by emailing support@toogracious.com or calling our customer care.

• Orders once processed/shipped cannot be cancelled.

Returns & Refunds

• We accept returns only for defective, damaged, or incorrect items delivered.

• You must notify us within 48 hours of delivery with clear photos of the product and packaging.

• Approved returns must be shipped back to us within 7 days of approval.

Refunds

• Refunds are processed within 7-10 business days after we receive and inspect the returned product.

• Refunds are made to the original payment method. For COD orders, we refund via bank transfer.

Non-Returnable Items

• Items on sale/discount, accessories, and personalized products are not eligible for return.